All orders are shipped with tracking provided via email. If you need your order rushed please call us at 254-968-5559 to get shipping cost. 

Return Policy

Please follow the guidelines listed below.

• Items ordered online can be returned for store credit or exchange ONLY.  Returns must be received by Willow’s Scarlet Ribbon within 14 days of the purchased date.
• All Sale merchandise is Final Sale.  
• Original shipping fees are non-refundable & customer assumes all return/exchange shipping costs unless Willow’s Scarlet Ribbon was responsible for the mistake. 
• If your item arrives damaged, please contact us within 24 hours of delivery. 

Please ship items to the following address:

Willow’s Scarlet Ribbon

RA#: (Return Authorization to be issued by Willow’s)

254 S. Belknap Street

Stephenville, TX 76401

Not Eligible for Returns:

• Sale Items
• Flash Sale Items

We reserve the right to not process any order that shows signs of wear and tear or damages.